TRANSFORMING MIDDLE MANAGERS INTO CONFIDENT COMMUNICATORS AND LEADERS

Lead your way out of the storm with Effective Communication

Published 01 February 2022
Lead your way out of the storm with Effective Communication | Amy Jackson - Nurturing Confidence
When we feel like we’ve been working with the same group of people for a while and really not making any headway, as a leader we can, if we really admit it to ourselves, get stuck in a cycle of not trying.

We feel like we’ve tried to say it every way we can, and they just won’t do what we need them to do!

As I’ve worked with leaders across different industries this year, I’ve noticed that the fatigue of constant change and uncertainty is really playing a part in how we tackle the really challenging parts of our roles.

  • It’s hard to disrupt my story about how the team will react, if I’m exhausted.
  • It’s hard to find the energy to think differently, again, about our situation, when I feel like I’ve tried so many times and, to be honest, I’m just fed up.
  • It’s really hard to step in to direct, empathetic and outcomes-focused conversations when my tank is empty and ‘I know what they’re going to say anyway’.

It’s in these moments that I love working with leaders!

  • I love helping them recognise where their own emotions and stories are getting in the way of their intentions for how they wish to show up as leaders.
  • To bring some self-awareness to the impact that their own fatigue is having on others, and how far this might be from the intention for the work and the people that we work with.
  • I love helping leaders find the space to gain a little perspective, and energy, so they can try some different ways.

Pausing to really think about what might this actually look like from their perspective (rather than what I tell myself they’re thinking). Practising meta-communication – talking about the way we’re talking – with leaders and their people, so that we can recognise old patterns and start to shift towards more helpful patterns. Experimenting with different tools such as grounding our feet or shifting our posture so that we can more effectively self-regulate our emotions in the difficult times. Building with leaders the tool kit they need, for their context, to improve the way they communicate with this group of people or leaders above them.

I thrive in the bespoke – figuring out with my clients the specificity of their challenges so that they build a nuanced tool kit of communication tools that help them, and their people, to thrive.

So, when we’re stuck with that same pattern of communication – let’s start disrupting it.

  • change the context,
  • change the conversation,
  • change the process.

Same practises, especially conversations had in a meeting room across the table from each other time and time again, lead to same outcomes. What could you do differently in the conversations that aren’t moving forward, or are not even happening in your workplace, to change the patterns, stimulate different thinking, shift the perspective of everyone involved? We can change the way we communicate with even the most reluctant team member – but we must start with ourselves.

What do you need to do, if you are really honest, to recharge yourself?

To find the tiny moments in each day that let you re-set so that you do have the energy, despite the uncertainty, to find a more effective way through. Staying in the storm holds us in place. Seeing the wild winds and lashing rain from a little bit of distance (even a single cup of tea!) can change the way we navigate turbulent times. So as the storm of frustration of messages just not landing whirls around you -

Nurturing Confidence icon, encouraging leaders to pause and think before choosing what to do next.

– stop for a second.

Let the storm be separate to you for just a moment, and see what else sits outside and beyond the storm. For it is in that distance that we can see 'yes this stuff is so exhausting'. Our people, and the work we care about, need us to connect with that positive intention and find different ways to communicate, to have impact that really matters.

We can all lead our way out of the storm and towards clearer seas ahead, with the resilience that the current storm has given us tucked away in our tool kit!
Lead your way out of the storm with Effective Communication
Published 01 February 2022
When we feel like we’ve been working with the same group of people for a while and really not making any headway, as a leader we can, if we really admit it to ourselves, get stuck in a cycle of not trying.

We feel like we’ve tried to say it every way we can, and they just won’t do what we need them to do!

As I’ve worked with leaders across different industries this year, I’ve noticed that the fatigue of constant change and uncertainty is really playing a part in how we tackle the really challenging parts of our roles.

  • It’s hard to disrupt my story about how the team will react, if I’m exhausted.
  • It’s hard to find the energy to think differently, again, about our situation, when I feel like I’ve tried so many times and, to be honest, I’m just fed up.
  • It’s really hard to step in to direct, empathetic and outcomes-focused conversations when my tank is empty and ‘I know what they’re going to say anyway’.

It’s in these moments that I love working with leaders!

  • I love helping them recognise where their own emotions and stories are getting in the way of their intentions for how they wish to show up as leaders.
  • To bring some self-awareness to the impact that their own fatigue is having on others, and how far this might be from the intention for the work and the people that we work with.
  • I love helping leaders find the space to gain a little perspective, and energy, so they can try some different ways.

Pausing to really think about what might this actually look like from their perspective (rather than what I tell myself they’re thinking). Practising meta-communication – talking about the way we’re talking – with leaders and their people, so that we can recognise old patterns and start to shift towards more helpful patterns. Experimenting with different tools such as grounding our feet or shifting our posture so that we can more effectively self-regulate our emotions in the difficult times. Building with leaders the tool kit they need, for their context, to improve the way they communicate with this group of people or leaders above them.

I thrive in the bespoke – figuring out with my clients the specificity of their challenges so that they build a nuanced tool kit of communication tools that help them, and their people, to thrive.

So, when we’re stuck with that same pattern of communication – let’s start disrupting it.

  • change the context,
  • change the conversation,
  • change the process.

Same practises, especially conversations had in a meeting room across the table from each other time and time again, lead to same outcomes. What could you do differently in the conversations that aren’t moving forward, or are not even happening in your workplace, to change the patterns, stimulate different thinking, shift the perspective of everyone involved? We can change the way we communicate with even the most reluctant team member – but we must start with ourselves.

What do you need to do, if you are really honest, to recharge yourself?

To find the tiny moments in each day that let you re-set so that you do have the energy, despite the uncertainty, to find a more effective way through. Staying in the storm holds us in place. Seeing the wild winds and lashing rain from a little bit of distance (even a single cup of tea!) can change the way we navigate turbulent times. So as the storm of frustration of messages just not landing whirls around you -

Nurturing Confidence icon, encouraging leaders to pause and think before choosing what to do next.

– stop for a second.

Let the storm be separate to you for just a moment, and see what else sits outside and beyond the storm. For it is in that distance that we can see 'yes this stuff is so exhausting'. Our people, and the work we care about, need us to connect with that positive intention and find different ways to communicate, to have impact that really matters.

We can all lead our way out of the storm and towards clearer seas ahead, with the resilience that the current storm has given us tucked away in our tool kit!